“Business processes automation, according to Gartner, is “the automation of complex business processes and tasks beyond normal data manipulation and record-keeping operations, typically through the use of advanced technology.” Companies that do not automate marketing, sales, finance, development, and general operations resemble dinosaurs, who could not move swiftly due to their weight.”
Every company has several operational workflows that involve too many people or take up too much of an employee’s time. Mostly like, Sending template e-mails, processing invoices, initiating internal processes in the HR department, and entering data into the CRM. As a result, employees are exhausted by these repeated chores that do not demand any technical or cognitive abilities.
It is possible to minimize the potential of the error to a bare minimum with the help of suitable business automation software. It will free you more time for analytics and creativity while increasing revenue. After all, a penny saved equals a penny earned.
1. Conduct a Requirements Analysis
The baby step here is to conduct a requirements analysis. Then, before you begin looking for solutions in the market, assess your company’s objectives and desires so that you can perform a thorough search. Your company is unique, and just because a competitor has chosen a particular digitalization solution does not imply that it will be the best business software for you.
Begin by identifying your pain points – where will automation and digitalization have the greatest impact? For example, maybe your internal processes aren’t standardized or well defined, or perhaps you’re having trouble with your sales funnel.
Identify the problems you are solving with the database and include numerous departments, branches and groups in the conversation. This will certainly help to ensure you are taking into account different perspectives.
As you define the requirements for the new software, take this as a possibility to enhance internal processes and procedures. Consider B2B software not as a band-aid solution to specific problems but rather as an opportunity to streamline and reinvent your business processes.
Your requirements analysis should also incorporate future estimates. Although the software must fulfil your requirements today, it must also be flexible enough to allow for future development and modifications.
It should expand with your organization – the worst-case scenario is choosing a digital solution that you outgrow, leaving you back at square one.
2. Set your non-negotiables
When comparing enterprise solutions, keep in mind that there is no such thing as a perfect solution! And no single piece of software will be able to suit all of your company’s requirements. This implies you should have realistic expectations and be prepared to select an option that fits at least 80% of your evaluation criteria.
So, how do you determine which of your criteria are non-negotiable?
This is where your needs analysis comes into play. When reviewing the list of features you determined were required, divide them into what is a must-have and what would be good to have.
There may be appealing features that are desirable, but they will not determine the success of your enterprise solution. Instead, these extra features could be distractions — elements you don’t need that pull your attention away from what you’re looking for.
For example, suppose your primary goal is to establish a paperless workplace. In that case, the software must manage data properly, finish tasks electronically, and perform efficiently in a paperless setting.
Mobility and compatibility are two important factors to consider. Do you have any other systems with which this new software will need to communicate? Do your staff utilize mobile devices or tablets that may alter the look and feel of the software?
Determine the main priorities for your firm. It is useful to assess what you get versus what you lose with each alternative and then limit it down from there.
3. Set a Specific Budget
When choosing the best business software, having a clear budget is critical.
Just because you have a Wishlist for your digital transformation does not imply you can – or should – spend more money on extraneous bells and whistles! And putting your new ideas into reality will necessitate a financial commitment.
Before you begin exploring platforms and solutions, establish a clear budget and only consider those inside your pricing range – and obtain all estimates in writing!
When calculating the cost of B2B software, ensure that you include everything required for integration into your company operations. Of course, this consists of the software and installation – but don’t forget to include in the expense of educating personnel and modifying processes to operate with the new system.
4. Consider data and security.
While researching various corporate solutions, keep in mind that the ultimate goal is digitization and automation. This entails working with data, and data must be protected!
Ascertain that the platform has adequate security mechanisms to reduce the risk of cybersecurity risks.
When it comes to data, the system must generate reports that will meet your specific company needs and those that may arise in the future.
It must also include analytics to generate business insights that will assist you in gaining a competitive advantage. The data in the database should assist you in tracking key performance indicators (KPIs) such as employee performance, customer turnover, and process efficiency.
Your new software should be efficient and productive, allowing you to transform your daily operations into digital procedures that will propel your company forward!
5. Think about a custom solution & choose one
As you begin to compile your criteria, budget, and non-negotiables, you may find that a custom solution is the best option for your company.
Custom development services will allow you to carefully describe exactly what your system will look like – within the constraints of your budget. Custom software is the only method to ensure that your corporate solution is tailored to your specific business requirements!
So choose one and see the change yourself!